Refund Policy & Terms of Service
We stand behind our product with a 30-day money-back guarantee. To request a refund, please contact JVZoo support within 30 days of purchase.
Important Conditions:
- Refunds are only granted for unused license codes. Once a code has been activated in our system, it becomes non-refundable as this constitutes product usage.
- To be eligible for refund consideration, you must not have:
- Entered or redeemed your access code in our platform
- Downloaded or utilized any component of the software
- Submitted support requests related to configuration/usage
- All refunds are processed through JVZoo and may take 5-7 business days.