You may request a return within seven (7) calendar days after the product is delivered. Before returning the product, you must contact Murbles customer support to request return authorization and instructions.

The buyer is responsible for all return shipping and handling costs. We recommend using a trackable and insured shipping method, as Murbles is not responsible for returned items that are lost or damaged in transit.

To qualify for a refund, the product must be unused, clean, complete, and in pristine, resalable condition. All balls, the carrying bag, instructions, accessories, and original packaging must be included. Products that are used, dirty, broken, damaged, altered, incomplete, or otherwise not in excellent condition will not qualify for a refund.